Our Policy

To ensure a smooth and enjoyable experience for every guest, please review our policies below:

Check-In / Check-Out

  • Check-in: 2:00 PM
  • Check-out: 11:00 AM

 

Early check-in or late check-out may be available upon request (subject to availability)

Rates & Accommodation Options

Our pricing applies per suite and accommodates flexible guest setups:

  • Single Suites
  • Double Suites with shared kitchen and living area
  • Separate-room booking under one rate (ideal for events or extended family stays)
  • Events

Payment Methods Accepted

  • Mobile Money (MTN, Vodafone, AirtelTigo)
  • Ecobank Pay / ExpressPay
  • Direct cash or card payments in person
  • Bank transfers for long-term stays

Cancellation Policy

  • A 50% deposit is required at booking.
  • Cancellations made 48 hours or more before arrival are refundable (less admin fees).
  • Last-minute cancellations may not be eligible for refund, but can be rescheduled upon request

Meals & Breakfast

  • Breakfast is available for guests upon request.
  • This service is provided by our in-house caterer and must be requested 24 hours in advance.
  • All suites include a private kitchen for self-catering.

House rules

  • No smoking inside the suites
  • No loud music or parties without prior approval
  • Respect quiet hours from 10:00 PM to 7:00 AM
  • Register all guests upon check-in
  • No pets allowed
  • Any damages must be reported and may incur charges

Security & Privacy

  • 24/7 security personnel and surveillance cameras in public areas
  • Guest-only access to suites to maintain privacy and safety
  • On-site staff available for maintenance and support at any time

Stay Connected

  • Free Wi-Fi in all suites
  • Social media links available for updates, promotions, and bookings
  • Also available for booking through Airbnb